This piece is printed only after your payment clears, so the wait has two parts: production on our side, then the trip with the carrier. We count both in business days, skipping weekends and U.S. federal holidays, and an order that comes in after 11:00 AM Central Time joins the queue on the following business day.
| Address | Production | Carrier transit | Expected total | Rate |
|---|
| United States | 2–4 business days | 4–8 business days | 6–12 business days | $6.99 to send one item, and $3.00 more for every item you add |
| All other countries | 2–4 business days | 12–22 business days | 14–26 business days | $15.00 to send one item, and $6.00 more for every item you add |
Inside the U.S. we ship with USPS, UPS or FedEx. Parcels heading abroad may pick up customs duty or import tax set by that country, which the recipient settles on arrival. Read the full Shipping Policy.
- Need a change? Write to us within 6 hours of placing the order. If it has not gone to print, we can switch the size or color, update the address, or cancel it for free.
- Problems we cover: a faulty print, a piece hurt on the journey, a mix-up with the item, or a parcel that goes missing. Flag it within 30 days of delivery (missing parcels count from the end of their estimate window) and pick a reprint or your money back, free of charge.
- How to reach us: email [email protected] with the order number and one sharp photo of the issue. Expect a reply within one business day and a decision within 2–3 business days.
- Where refunds go: back to the original payment method, usually within 5–10 business days after approval.
- Not covered: since each piece exists only because you ordered it, we do not take back items when the buyer simply changes their mind, when a size was picked without the chart, or when a piece has already been worn or laundered.
The full wording lives in two places: the Return & Refunds Policy and the Cancellation & Modification Policy.