1. NOT PROPERLY CONDITIONINGAfter throughly shampooing the scalp only, with NO.4, the client should rinse the scalp super well of any reside.Now this is where most clients go wrong and completely waste their OLAPLEX conditioner. The client must squeeze most of the water from their hair (GENTLY) before applying the NO.5 conditioner. This will ensure the hair strand is not already filled with water and allows the conditioner to seep into the strand completely, instead of sitting on the top of the hair.
2. USING NO.3 AS A LEAVE-INMany clients think the NO.3 is best as a leave in, and while you can never overuse OLAPLEX there is simply much better options in the line out there now in terms of a leave in product! If you have a client who is does this,I would direct them to the NO.6 bond smoothing leave in. This is a fan favorite for its multiple benefits and uses! According to OLAPLEX-
3. USING TOO MUCH PRODUCTOne of my favorite things about this product line is how thick and luxurious the consistency is! Because of this our clients only need to use a little bit, something they may not be used to if switching from a drugstore brand, So its up to us to instruct them on how much they should be using according to their hair type, length and texture
4. NOT LEAVING IN LONG ENOUGH
A lot of client don't let the products sit in long enough to completely do its job. Products like the NO.3 and the new N0.8 moisture mask need to be left in for at least 10 minutes (longer if possible!) I have seen and heard some people using this in the shower and that is totally fine but you need to make sure its being left on the full time!
5. Not correctly shampooing
I've seen time and time again, people scrubbing the mids and ends of their hair. CRINGE! The only place our clients should be shampooing is their scalp, the suds will rinse through the mids and ends to clean them then the conditioner will do the rest.